Payment Policy & Billing Information

Last Updated: December 2025

At Remonto.in, we believe in transparent pricing. This page outlines how we charge for our services and the rules regarding payments.

1. Pricing Structure

Our final bill consists of three components:

• Service/Labor Charge: The fee for the technician's expertise and time (fixed via the App).
• Visiting Charge: Applicable only if you cancel the service after the technician reaches your doorstep or upon inspection.
• Spare Parts Cost: Charged at actuals/MRP if any part needs replacement.

2. Accepted Payment Methods

We offer flexible payment options for your convenience:

• Online: UPI (Google Pay, PhonePe, BHIM), Credit Cards, Debit Cards, Net Banking through our secure gateway.
• Cash: You can pay Cash to the professional after the job is completed.

3. Invoicing

A digital invoice will be sent to your registered email ID and SMS immediately after the job completion. Please ensure you receive a valid Remonto.in invoice. Do not pay without a bill.

4. Refund Processing

In case of online payment failures or cancellations eligible for a refund, the amount will be credited back to the source account within 5-7 business days.

5. Dispute Resolution

If you believe you have been overcharged or if there is a discrepancy in the bill, please contact our support team at billing@remonto.in within 24 hours of the payment.